Many members have called to inquire about the proper procedure request for a new electric service. Please use the following checklist to guide you through this process. We hope that this makes a more pleasant experience for you during your service installation.

TO REPLACE AN EXISTING SERVICE
1. Determine which part of your service needs to be replaced. (You own the service entrance cables, the meter base and usually all of the wiring and equipment below the meter base. See our service specifications for more details.)
2. Make arrangements with a qualified electrician to perform the work.
3. Call the engineering department to schedule a disconnect so that your electrician can replace the needed components while your service is de-energized.
4. Remember, do not allow anyone to cut your meter base seal, as you may be liable for a $500 tampering charge.
5. Make arrangements with the engineering department at 1-800-326-9799 for your reconnection when your electrician has completed the work. (The first trip is at no cost to the member, and the second trip, if needed, is $25)
6. Any full electrical service replacement requires an electrical inspection within 10 days. Call your local municipality or use the link on the right to find an approved inspection agency in your area.

TO INSTALL A NEW SERVICE
1. Determine what type of service you need such as underground, overhead, etc. See our service specifications for more details.
2. Call the engineering department to request a new service at 1-800-326-9799. At this time we will need the seven-digit number of the nearest pole to your proposed service location or the name of your closest neighbor. #____________________________
3. Meet with the assigned staking engineer at your site to discuss the placement of your equipment and our poles and lines. (Our required lead time for this appointment is approximately two-three weeks.)
4. After your meeting with the staking engineer, a membership package will be mailed to you. Prior to any cooperative line construction or service, any and all required documents must be completed and returned along with your payment for construction fees.
5. Have a qualified electrician install your service. We will have a Claverack construction crew set any new poles and lines that are needed.
6. Have your new service inspected. Call your local municipality or use the link on the right to find an approved inspection agency in your area.
7. Call the engineering department to schedule your service connection.

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-Electrical Inspectors